Plus, the Spa said they are not associated with the MGM but the hotel was paid with one credit card and spa with another. The Valent people were helpful but they call you a cab, which is expensive, have broken down cars that are not safe to be in, and do not run the meters. Most front end people, have a handful of restaurants that that they can recommend, not here. Then when the TAP could not seat anyone, I asked the front desk for suggestions, that person had none. Normally, when you go into the hotel and get checked-in, they allow you to ask about the discount, not here according to the rude lady. My husband is a veteran and because he did not ask when he booked the room, he was not allowed to get the veteran discount. This place looks like wow! But customer service is horrible. I have been to the Vegas version and that customer service is great.
